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  • Yasser Allam

Tips for Maximizing Logistics Driver Performance

Logistics managers are under a lot of pressure to make sure their drivers work efficiently in today's fast-paced world. Due to tight delivery deadlines and rising customer demands, any delay or disturbance in the supply chain can have huge consequences.

Last-minute route changes and the need to remain updated on road conditions are two of the greatest concerns logistics managers experience. Throughout this blog post, we will examine some tactics that can assist logistics managers in overcoming these challenges and maintaining seamless operations.

#1. Control Last-Minute Route Changes

Last-minute route changes can occur in logistics businesses due to a variety of reasons, such as construction, accidents, or weather conditions. These changes can create delays in delivery schedules and may result in unsatisfied customers. To address this challenge, logistics managers should implement contingency plans and effective communication channels to keep drivers informed of any changes.

Using real-time tracking technologies to track driver locations and analyze traffic conditions is one way to do this. This can assist logistics managers in identifying possible challenges before they become obvious limitations. If a last-minute route modification is required, the tracking system can assist the driver in quickly locating the new route and adjusting their schedule effectively.

Having backup drivers who can take over if the main driver is delayed or unable to complete their route is another way to plan for last-minute route changes. This can help ensure that shipments are delivered on time and reduce the effects of any challenges.

#2. Communication is Key

Staying informed about road conditions is crucial for logistics managers to make informed decisions about route planning and delivery schedules. Drivers should be encouraged to stay in close communication with logistics managers and planners to provide updates on their progress and report any issues they encounter.

In particular, drivers should be instructed to contact the planner to inform them about the situation on the road. This can include updates on traffic conditions, delays, or any other issues that may impact their delivery schedule. The planner can then make adjustments to the delivery schedule as needed and communicate these changes to the rest of the team.

To streamline communication, logistics managers should consider implementing a centralized communication system such as a mobile app or text message service. This can help drivers quickly inform planners of any issues they encounter and receive instructions on how to proceed. Effective communication also helps logistics managers make informed decisions and adjust delivery schedules as necessary to avoid delays.


Managing driver work is a challenging task that requires careful planning, coordination, and communication. By having contingency plans in place, using tracking systems, and staying in close communication with drivers, logistics managers can ensure that their operations run efficiently even when last-minute changes occur. With the right strategies and tools, logistics managers can keep their drivers working in an efficient way, minimize disruptions, and meet customer demands.

Get full visibility at every step of your journey with Norma LIVE, no matter what methods or procedures your carriers employ. Norma LIVE is a real-time, dynamic live routing algorithm that enables you to put your entire express transport planning operation on auto-pilot. It optimizes pickup and delivery operations for the last mile and significantly empowers same-day or immediate delivery services.

Download the whitepaper "8 Ways To Keep Your Staff During A Driver Shortage" to find out how to end the struggle in driver shortages that might lead to a crisis with empty shelves and stock deliveries.


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