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Autonomous AI for Logistics & Transport
built for Europe, scalable globally
Norma LIVE is an Autonomous Operations Pilot that combines predictive forecasting with real‑time auto‑pilot planning to produce plans that are not only feasible and compliant, but profit‑positive: fewer empty miles, smarter shipment grouping, and continuous optimization as reality changes.
about
Autonomous planning + forecasting
the “smart foresight” logistics teams have been waiting for
WHY NORMA LIVE
The biggest differentiator is the combination of continuous autopilot planning with shipment-flow prediction: Norma LIVE can roll out a future plan based on forecasted shipment and continuously update it as actual shipments arrive—while optimizing for efficiency, compliance, and profitability.
Profit-positive planning (not just routing)
Minimize empty mileages and create revenue-maximizing trips using profit-based shipment grouping (turnover-aware prioritization), while respecting constraints such as capacities, time windows, and policies.
Auto‑Pilot that never sleeps
Always‑on dynamic routing that adapts instantly to cancellations, new shipment, delays, and traffic—using differential optimization to minimize disruption to the overall plan.
Predictor + SLA risk intelligence
Deep learning forecasts short/medium/long‑term resource needs and predicts at‑risk deliveries before SLAs are missed— enabling proactive customer communication and smarter subcontractor agreements.
ROI you feel across the business
Norma LIVE creates a better plan faster, improves service quality through predictive monitoring, and boosts profitability by optimizing for financial criteria.
Less mileage
Reduced empty miles and smarter multi‑day splits
Faster planning
Planners focus on exceptions, not manual build‑up
Higher margins
Turnover‑based grouping + early capacity signals
"Thanks to Norma LIVE, we have continuous insight into our trips. AI helps us predict where deviations are likely to occur, so we can make immediate adjustments and further improve our delivery reliability."
Hartog & Bikker • Transportation (Netherlands / cross‑border)
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One operations brain: visibility, planning, prediction, and execution
PRODUCT SUITE
Norma LIVE combines intelligence and visibility modules that work together—or plug into your existing stack.
Norma LIVE Monitor
Real‑time smart monitoring with prediction, ETA tracking, SLA tracking, and live KPIs with predicted red flags—so teams intervene only when needed.
Norma LIVE Planner
The 4‑in‑1 Intelligent Plan Board: Manual (Co‑Pilot), Batch Planning (cut‑off), Dynamic Routing (Auto‑Pilot), and Map‑Based Planning.
Norma LIVE Predictor
Deep learning forecasting framework integrating multiple data sources to predict demand and resource needs—optimized with expert data scientists and human feedback.
Norma LIVE DM (Add‑On)
Delivery Management with control tower, shipment dashboard, customer service support, and a driver/rider app with proof of delivery and operational data capture.
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The 4‑in‑1 Intelligent Plan Board — future‑proof planning, under planner control
UNIQUE FEATURE
Switch effortlessly between automation and manual control. Start where you are today, then progress toward autonomy as data quality and change readiness mature.
Co‑Pilot
Drag & drop planning with AI warnings (delays, missed KPIs), business rules & constraints enforced, and planners making final decisions.
Batch Planning
Cut‑off VRP optimization in one click: fewer vehicles, less mileage, better utilization—respecting time slots and constraints.
Dynamic Routing (Auto‑Pilot)
Real‑time planning with continuous re‑optimization. Hybrid modes allow cut‑off planning plus dynamic updates during the day/week.
Start with Monitor (fast time‑to‑value)
Identify risks, SLA breaches, and operational bottlenecks with predictive alerts—without changing your core planning process on day one.
Move to Co‑Pilot Planning
Introduce AI recommendations gradually. Planners remain in control while productivity and plan quality increase.
Enable Auto‑Pilot + Predictor
Continuous autonomous optimization plus forecasting to pre‑plan weeks ahead, then refine with actual shipments and real‑time events.
Map‑Based Planning
Interactive map to visualize shipment locations, routes, and resources. Reassign and adjust in seconds—perfect for operational control.
Why it’s different
Norma LIVE supports real‑time planning without batch constraints, adapts immediately to changes, predicts delays, and allows fast manual intervention.
No cut‑off dependency
Real‑time planning across operations
Differential optimization
Change what’s needed, keep the plan stable
Planner‑first UX
Fast UI, drag‑drop interventions, clear warnings
Auditable decisions
Deterministic optimization + explainable recommendations
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Norma LIVE AI Assistant—conversational AI for logistics that actually runs operations
UNIQUE FEATURE
Natural language is the interface. Scientific optimization is the engine. Ask questions, explore what‑if scenarios, get insights, and execute workflows—by voice or text, in multiple languages and dialects.
What you can ask
Examples planners, operations managers, and customer success teams use daily:
“Show me all routes at risk in the next 2 hours.”
SLA risk
“What is the impact of adding 50 shipments in Amsterdam this afternoon?”
What‑if
“Why did the system split this trip across days?”
Explain
“Create a dashboard for late deliveries by zone and customer.”
Insights
Why LLM‑only tools fail
(and why Norma LIVE succeeds)
Logistics requires deterministic, auditable combinatorial optimization (VRP/VRPTW, capacities, driver rules, multi‑depot, EV constraints). Norma LIVE uses LLMs for interaction and explanation—but anchors decisions in a deep scientific AI stack: metaheuristics, simulation‑guided optimization, machine learning, and agentic workflows.
LLM UX
Conversation, explanations, onboarding, analytics
Optimization core
Feasible routes, policies, repeatable results
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Forecast demand. Automate inputs. Prevent SLA misses before they happen.
PREDICTIVE INTELLIGENCE
Poor data leads to poor routes. Norma LIVE improves outcomes with predictive models that enrich and validate operational data—so planning becomes more reliable over time.
Predictor (Deep Learning)
Forecast short/medium/long‑term shipment volumes and resource requirements. Use pre‑planning with forecasted shipments, then refine with actuals.
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SLA Tracker & Risk Prediction
Predict late deliveries early, raise proactive flags, and recommend mitigation actions—improving customer communication and delivery reliability.
Data Automation
Learn from user input to predict missing parameters (service times, delivery windows, seasonality effects) and reduce manual data work.
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Norma LIVE complements your TMS — it becomes the planning brain
TMS INTEGRATION
Keep your existing TMS. Norma LIVE plugs in via APIs to generate optimized plans, push planned trips back, and continuously re‑optimize execution using live updates.
How it works with TMS + OBC/Telematics
Typical flow:
1) TMS → Norma LIVE
Basic data
2) TMS → Norma LIVE
Accepted shipments
3) Norma LIVE → TMS
Planned trips
4) TMS → OBC
Send trips
5) OBC → TMS → Norma LIVE
Trip updates
6) Norma LIVE → TMS
Updated trips
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For TMS providers: white‑labeled AI planning plugin
Offer state‑of‑the‑art AI planning without building it in‑house: white‑labeled, plugin-based integration, enhanced APIs, and an engine‑only mode to keep your current UI.
Faster go‑to‑market
Minimum risk, proven algorithms
Expand offering
Advanced routing + autonomy features
Save resources
No costly in‑house optimizer team
Boost satisfaction
Smarter automation your customers feel
about
Optimizing EU transportation for multi‑pickup/delivery and long‑week trips
EUROPE USE CASES
Handle cross‑border complexity (tachograph rules, emissions mandates, variable demand) with predictive AI that continuously optimizes routes, workloads, and profitability.
Key challenges Norma LIVE addresses
Built for EU realities:
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Flexible pickup/delivery dates & time slots across multi‑day trips
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Vehicle/driver matching (refrigerated, ADR/hazardous, skills)
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Driving & rest time regulation adherence with workload balancing + alerts
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Real‑time adjustments for disruptions without destabilizing the whole plan
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Multi‑day splitting of pickups/deliveries when needed for feasibility
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Empty‑mile reduction + turnover‑based grouping to maximize margin
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Trips starting from distributed home bases (real fleet positioning)
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Operational modes
Use the mode that fits each operation—and mix them:
Autonomous real‑time
Predictive long‑haul planning with continuous updates
Dynamic adaptive
On‑the‑fly re‑planning for fast moving ops
Cut‑off batch
Optimize at deadlines (VRP / VRPTW)
Smart Co‑Pilot
Manual tweaks with AI guidance
Replace “static routing” with an operations brain that stays connected to reality.
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FMCG (B2B) distribution
Regional DC → retailers and key accounts. Better utilization, fewer exceptions, and proactive SLA control.
3PL (B2B/B2C) & cross-border
Multi‑hub shuttling, cross‑border runs, and mixed pickup/delivery patterns—kept feasible under constraints.
Multi Modes & courier
Our algorithm is able to cater for various use cases including postal services, home delivery operations, and rapid on-demand operations
PROVEN ROI
Measured impact in real operations
Typical outcomes achieved with Norma LIVE (results vary by use case and data readiness):
Up to 22%
Reduce number of miles driven
Up to 10%
Reduce number of vehicles
Up to 30%
Optimize time spent on the road (with service time prediction)
Up to 18%
Reduce actual driving time
Up to 10%
Reduce operations cost
Up to 70%
Reduce planning man‑hours
about
Powered by Softec Technologies Group
ABOUT
Norma LIVE is developed by Softec Technologies Group — a Dutch‑based global group with offices in the Netherlands, UAE, and Egypt, delivering AI and digital transformation programs across markets for 18+ years.
Why that matters to customers
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85+ people globally (scientists, AI experts, R&D specialists, and engineers)
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In‑house R&D: Science & Innovation Lab / AI Innovation Lab
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Award recognition: Microsoft Partner of the Year finalist • Endeavor company
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Experience across mobility, command & control, insurtech, cybersecurity automation
Deployment & integration friendly
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Cloud‑based with on‑premise option
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API‑first integration (TMS/WMS/OMS/FMS/ERP/Telematics) + data warehouses
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Multi‑language UI: English, Dutch, French, Danish, Arabic (and more via AI Assistant)
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Custom alerts & dashboards, built around your operational KPIs
Home demo
GET STARTED
See Norma LIVE on your data
Get a demo and an implementation path tailored to your operations—whether you start with monitoring, co‑pilot planning, or full auto‑pilot autonomy.
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